Right of withdrawal

Right of withdrawal for consumers

(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.)

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period shall be 14 days from receipt,

- on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single item;

- on which you or a third party other than the carrier designated by you took possession of the last good, provided that you have ordered several goods as part of a single order and these are delivered separately;

- on which you or a third party other than the carrier designated by you took possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or items;

To exercise your right of withdrawal, you must inform us (Jabis Industries, Groninger Str. 28, 13347 Berlin, email address: clientservice@jabisindustries ) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

In the event of cancellation, we will reimburse you all payments, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days of receiving your return and after inspecting all the goods. The reimbursement will be made using the same payment method that you used for the original transaction, unless expressly agreed otherwise.

We reserve the right to refuse return and not issue a refund for products that have been used and are missing all of their original packaging and accessories. Products must be returned in their original condition, unused, with all accessories included and in their original packaging to be eligible for a full refund.

If returned products are in used condition, particularly in the case of electronics such as game consoles, we reserve the right to determine the loss in value due to use and any damage caused to the product. The amount of the refund in such cases will be determined based on the condition of the returned product. We aim to offer fair and reasonable refunds that take into account the level of use and any damage. This refund policy is in place to ensure that we receive products in a re-saleable condition while maintaining customer satisfaction.

You must return or hand over the goods to us or to Groninger str. 28 13347 Berlin promptly and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the 14-day period.

You will bear the direct cost of returning the goods.

You are only liable for any loss of value of the goods if this is due to handling of the goods which was not necessary to check their quality, properties and functioning.

Grounds for exclusion or expiration

The right of withdrawal does not apply to contracts

- for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;

- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts. The right of withdrawal expires prematurely for contracts

- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been broken after delivery;
- for the delivery of goods if, after delivery, these have been inseparably mixed with other goods due to their nature; - for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

- To Jabis Industries, Groninger Str. 28, 13347 Berlin, email address: clientservice@jabisindustries :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/ received on (*) - Name of consumer(s)

- Address of the consumer(s)
- Signature of the consumer(s) (only if notification on paper) - Date

(*) Delete as appropriate.